Shipping policy

Shipping Policy

At Earthbound Echoes, we’re committed to providing a seamless shopping experience, including reliable and timely shipping. Here’s what you can expect when it comes to shipping your order:

Processing Time
Orders are processed and shipped within 1-3 business days, excluding weekends and holidays. Please allow additional time for custom or personalized items, which may take up to 5 business days to process. 

Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer several shipping options to meet your needs, including standard, expedited, and international shipping.

Shipping Methods
We use trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery. You will receive a tracking number once your order has shipped, so you can monitor its progress.

Delivery Time
Delivery times vary depending on the shipping method chosen and your location. Please refer to the shipping options at checkout for estimated delivery times.

International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

Lost or Damaged Items
While we take great care in packaging and shipping your items, we understand that sometimes accidents happen. If your order is lost or damaged during transit, please contact us within 7 days of receiving your shipment, and we will work with you to resolve the issue.

Address Accuracy
Please double-check your shipping address before completing your order. Earthbound Echoes is not responsible for delays or lost items due to incorrect addresses.

Contact Us
If you have any questions or concerns regarding your order or shipping, feel free to reach out to our customer service team at earthboundechoesshop@gmail.com. We’re here to help!